The LIFT Lounge® –
Updated FAQ

📌 Now featuring our new booking system for a seamless experience!

🚀 Getting Started at The LIFT Lounge®

  • Your journey starts with our First Time Special – a fitness & longevity assessment designed for adults 50+ who want to stay strong for life.

    ✔ InBody 570 Scan – A body composition analysis (muscle, fat, hydration levels)
    ✔ Grip Strength Test – A key marker of longevity & functional strength
    ✔ Personalized VRT Fitness Assessment – Learn how you move & get expert recommendations

    💰 $75 Deposit Required (Applied as Credit Toward Any Program If You Join Within 3 Days!)

    📌 Why? This ensures you receive the full attention of our expert coaches while committing to your health.

    🚀 Spots Are Limited – Book Your No Sweat Intro Today!

  • First time at The LIFT Lounge? We got you!

    • Arrive 10-15 minutes early for a quick intro & movement preview

    • Wear comfortable clothing that allows for full range of motion

    • Grip socks are required (first pair is free, additional available for $10-$25)

    • Bring water & a towel (or grab one of our branded towels in the studio)

    We start on time, so be ready to sweat, smile, and feel stronger!

💪 Training & Programs

  • YES!

    After the First Time Special recommend starting with one of the following three OnRamp Programs for new clients:

    ✅ OnRamp Foundations (6 Private 1:1 Sessions) – Required for all new clients as there is a bit of learning curve to get into semi-private sessions.
    OR

    ✅ Longevity Kickstart (Includes all of OnRamp Foundations + 3 Additional Semi-Private Training Sessions) – Perfect for faster results
    OR

    ✅ Transformation Kickstart (includes all of Longevity Kickstart) + 6 Weeks of Nutrition Coaching – For those looking for full-body transformation

    📌 Your coach will guide you to the best plan after your First Time Special!

  • 📲 All private, OnRamp, and semi-private sessions can now be booked directly in our app!

    ✔ Membership Holders: Book 6 weeks in advance

    ✔ Session Pack Holders: Book 4 weeks in advance

    💡 Pro Tip: Sessions fill up fast! We recommend booking ahead to secure your spot.

📌 Download our app to manage your schedule and get real-time availability!

📍 Studio Policies

  • Our new Double Opt-In Waitlist System ensures fairness & efficiency:

    ✅ If a spot opens, you’ll get a text asking if you still want it

    ✅ Reply “YES” within 60 minutes to claim it

    ✅ If you don’t respond, the next person is notified

    ✅ Once accepted, the normal cancellation policy applies

    📩 Keep your contact info updated so you never miss an open spot!

  • A late cancellation means canceling within 12 hours of your scheduled session. 

    If you cancel late:

    ✔ Semi-Private Membership Holders: Loss of session credit only (no additional fee)

    ✔ Session Pack Holders: Loss of session credit only (no additional fee)

    ✔ Private & OnRamp Clients: Loss of session credit only (no additional fee)

    ✔ First-Time Grace Policy: One free late cancellation per member (excluding intro offers)

    💡 If you can’t make it, cancel through the app as soon as possible to open the spot for another member!

  • A No-Show means you did not cancel and did not attend your scheduled session. 

    Because this directly impacts availability for others, additional fees apply:

    ✔ Semi-Private Membership Holders: $15 No-Show Fee + loss of session credit

    ✔ Session Pack Holders: $25 No-Show Fee + loss of session credit

    ✔ Private & OnRamp Clients: $50 No-Show Fee + loss of session credit

    ✔ First-Time Grace Policy: One free No-Show per member (excluding intro offers)

    💡 To avoid fees, please cancel in the app before your session starts!

    Why This Policy?

    ⏳ Maximizes session availability for all members

    🚀 Encourages accountability to keep you on track

    ✅ Respects our coaches’ time and ensures smoother scheduling


    If you have any questions, reach out to our team anytime!

    📩 Need to Cancel? Do it through the app as soon as you know you can’t make it.

  • We offer flexible options to accommodate your lifestyle:

    🔹 Rollover Credits (No Freeze Needed!): Unused sessions automatically roll over into your next cycle

    🔹 Extended Travel Hold (4+ Weeks): $99/month hold fee (max 6 months per year) - this includes free access to our remote fitness app with on-the-go workouts while you travel! Get customized workout programs up to 3x a week while you’re away from the studio so you can LIFT anywhere!

    🔹 Medical Holds: Contact us for special accommodations

    📌 Bonus: Pre-schedule your return and receive TWO free bonus sessions when you reactivate!

    📩 To request a hold, visit The LIFT Lounge Hold Request Form

  • YES!

    If life happens and you can’t use your sessions, you can transfer them to a friend or family member.

    📌 Transfers must be for active, unused sessions.

    Terms and conditions apply.

💰 Payments & Membership Policies

  • Honestly, it really depends—without knowing more about you, your current fitness level, and your goals, it’s hard to give an exact starting amount.

    💡 Our programs range anywhere from $99 to $10,000, depending on what’s best for YOU.

    That’s why we always recommend starting with the No Sweat Intro, which includes:

    ✅ Complimentary InBody 570 Scan & Grip Strength Test – A full-body analysis to understand where you’re at

    ✅ Goal-Setting Consultation – We discuss your personal fitness and longevity goals

    ✅ Personalized Plan – We guide you toward the best package or program, whether you choose us or not!

    After your complimentary consult, we highly recommend doing a Fitness Assessment(which we call our First-Time Client Special).


    📌 The Fitness Assessment (First Time Client Special) is essentially a workout, but designed to assess how you move and determine the best starting point for you.

    💰 It’s a $75 deposit to hold your spot, but here’s the best part:

    ✔ If you purchase any package or program within 3 business days, we’ll apply your $75 as a credit toward your plan.

    ✔ That means your first workout (fitness assessment) is essentially FREE!

    🚀 Book your No Sweat Intro today to find the best plan for YOU!

    📌 Your plan will be customized based on your goals during your No Sweat Intro and First Time Client Special (see details above).

  • ✔ ACH Direct Debit (No Fees!) – Secure, seamless, and recommended

    ✔ Credit Cards (Processing Fees Apply):

    • Online payments: 3.9%

    • In-person payments: 3.7%

    📌 To switch to ACH and avoid fees, update your payment settings in the app or contact support.

    📩 Need help? Email support@theliftlounge.vip or call (561) 903-4646.

  • ✔ New members have 3 days to cancel their agreement without penalty

    ✔ After 3 days, no refunds are given(except for specific medical circumstances)

    ✔ Cancellation requests require 14 days’ notice before the next billing cycle

    📩 To cancel, submit a request via the app, text (561) 903-4646, or email billing@theliftlounge.vip.

    📌 Session Packs are non-refundable but can be transferred to a friend! Terms and conditions apply.

🔥 Goal Reach Guarantee & Studio Location

  • If you follow the nutrition plan outlined by your coach and don’t reach your goals, we’ll keep coaching you for FREE for an equal amount of time as your program!

    ✔ You commit, we commit.

  • 📍 405 SE 6th Ave, Suite 101-102, Delray Beach, FL 33483
    (Just past the Chevron on the right side of Federal Hwy before Atlantic Ave)

    ✅ Free parking lot and free street parking available

    ✅ Filtered water station & lockers for your convenience

🚀 Ready to Get Started?

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🚀 Ready to Get Started? 〰️

📲 Book Your No Sweat Intro OR First Time Client Special Today!

📩 Have questions? Contact us anytime!

📍 The LIFT Lounge – Where Strength Meets Longevity.